Last Updated: 5th August 2025
These terms and conditions ("Conditions") set out the agreement between CarVendors Ltd ("we", "us" or "our") and you ("you" or "your") regarding the placement of digital advertisements on our platforms. These Conditions govern all adverts submitted for publication until they are amended, renewed, or expire. By placing an advert, you agree to comply with these Conditions in full.
1. Agreement Formation
1.1 These Conditions apply to any advert submitted to CarVendors for the sale of a vehicle and, together with our other terms, policies, and notices, constitute the entire agreement between us and you.
1.2 A binding contract is formed each time we accept your request to place an advert.
1.3 By submitting an advert, you confirm that you have read and accepted these Conditions.
1.4 These Conditions also apply to any advert that is renewed or amended, unless explicitly stated otherwise in writing.
2. Advert guidelines
2.1 You will receive a username and password upon registration. You must keep your login credentials secure. We are not liable for unauthorised access unless due to our negligence.
2.2 You agree to provide accurate, complete, and non-misleading information in your registration and advert details. Offensive usernames or impersonations are prohibited.
2.3 We conduct Write-off Checks via the Motor Insurance Anti-Fraud and Theft Register (MIAFTR). CAT A and CAT B vehicles are not allowed. CAT C and CAT D vehicles may be listed with proper disclosure.
2.4 CarVendors may allow potential buyers to conduct a vehicle history check. If you object to the vehicle registration mark being shared for this purpose, do not submit the advert.
2.5 If accepted, we aim to publish your advert within 24–48 hours but cannot guarantee this timeframe.
2.6 Adverts may appear across all CarVendors platforms and third-party partner and social media sites.
2.7 You will receive confirmation once your advert is live. If rejected, you will be notified and not charged.
3. Advert Guidelines for Vehicle Listing
3.1 Each advert may only feature one vehicle. If you have more than one vehicle to sell, a separate advert must be placed for each.
3.2 Only one advert for a specific vehicle may be live at any time across CarVendors’ platforms.
3.3 You may upload photographs and videos in supported formats. All media must be relevant, high quality, and must not contain overlays, third-party branding, or personal data. CarVendors reserves the right to reject, edit, or remove any images or video content that do not meet these standards.
3.4 Advert content must:
3.5 Your advert must not:
3.6 You are solely responsible for the accuracy and legality of your advert and confirm that:
3.7 CarVendors may monitor, edit, or remove any part of an advert that does not comply with these conditions or relevant laws. We may also disable accounts engaged in repeated or serious violations.
3.8 You agree to retain documentary evidence for all objective claims made in the advert and provide such evidence upon request by CarVendors or any regulator.
4. RIGHTS AND OBLIGATIONS
4.1 We will provide our advertising services with reasonable care and skill and aim to ensure high standards of operation across all CarVendors platforms.
4.2 We may carry out maintenance or updates to our platforms, which may result in temporary unavailability. We will take reasonable steps to limit disruptions.
4.3 We do not monitor the content of adverts, and you are solely responsible for all content and any consequences that may arise from it. You agree to indemnify us for any loss caused by your advert's inaccuracy or unlawfulness.
4.4 We reserve the right to classify, edit, remove, or suspend any advert or associated content to comply with legal obligations, avoid infringing third-party rights, resolve complaints, meet advertising standards, correct inaccuracies, or maintain quality and technical compliance.
4.5 Where possible, we will contact you in advance if we decide to amend or remove your advert. However, we reserve the right to do so without notice.
4.6 We may change platform specifications or suspend access due to operational reasons.
4.7 If you use our messaging services, including the sending of media to prospective buyers, be aware that large file attachments may hinder delivery. We recommend uploading content to your advert directly.
5. Fee, Payment and Pricing
5.1 The cost of placing an advert will be stated on our website and is inclusive of VAT.
5.2 We reserve the right to revise our rates at any time. Any changes will apply only to new adverts placed after the change.
5.3 Payment must be made in full before publication. Adverts are not published without successful payment.
5.4 All payments are processed through a secure third-party provider. We accept major UK-registered credit and debit cards. We are not liable for any transaction failure caused by your payment provider.
5.5 Your financial information is handled according to the highest industry security standards. However, we cannot be held responsible for any external breaches beyond our control.
6. Ownership of Content
6.1 You grant us a non-exclusive, perpetual, royalty-free licence to use, reproduce, distribute, and display the content you provide for advertising purposes.
6.2 You confirm that your advert content is original or that you hold all necessary rights, licences, and consents to grant this licence to CarVendors.
6.3 Any content created or modified by CarVendors remains our intellectual property. You may not reuse it without our written permission.
6.4 You waive any moral rights associated with the content submitted, allowing us to edit or reformat your content for display.
7. TERMINATION AND SUSPENSION
7.1 CarVendors reserves the right to terminate your contract and remove or suspend your advert at any time if:
7.2 Upon termination of the contract, your advert will be removed from all CarVendors platforms and associated partner platforms.
7.3 If we terminate the contract under clause 7.1 due to a breach of these Conditions, you will not be entitled to any refund.
7.4 If we terminate or remove your advert due to our own error or breach, or where your advert was submitted and accepted but not published due to a technical fault, you will be entitled to a full or proportionate refund based on the unexpired period of your advertisement.
7.5 We also reserve the right to suspend your access temporarily while we investigate suspected breaches or receive clarification from you. During such suspension, no refunds will be issued unless a breach by CarVendors is confirmed.
8. Cancelling Your Advert
8.1 When you place an advert, you request immediate publication, thereby waiving your right to cancel under the 14-day statutory cancellation period provided by the Consumer Contracts Regulations.
8.2 You may remove your advert at any time via your account dashboard. However, no refunds are issued unless we breach the agreement.
8.3 If you purchase a subscription or multiple adverts, different cancellation rules may apply.
9.Limitations of Liability
9.1 We do not guarantee that the use of our services will result in the sale of your vehicle. Our platform provides advertising services only and does not participate in any contract for the sale of a vehicle.
9.2 We accept liability without limit for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. All other liability is limited to the fullest extent permitted by law.
9.3 If we breach these Conditions, we are only responsible for losses or damages that are a foreseeable result of such breach or our negligence. A loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by both parties at the time of contract formation.
9.4 We shall not be liable for any indirect or consequential losses, including but not limited to loss of profit, loss of data, loss of goodwill, or business interruption.
9.5 We shall not be responsible for any loss or damage caused by distributed denial-of-service (DDoS) attacks, viruses, malware, or other technologically harmful material that may infect your computer equipment, programs, data or other proprietary material due to your use of our platform or any linked websites.
9.6 We use third-party data (e.g. vehicle check information) for certain features. We are not liable for the accuracy or completeness of such third-party data, and we advise you to independently verify such information before placing your advert.
9.7 We are not a party to any contract for the sale or purchase of a vehicle between users of the platform. You acknowledge that we have no liability or responsibility in respect of any vehicle transaction conducted offline or via our platform.
9.8 In the event of any error or omission in an advert, we reserve the right at our sole discretion to either amend the affected part of the advert or provide a refund or partial refund for the relevant advertising package.
9.9 We shall not be liable for any delay or failure to perform our obligations under these Conditions if such delay or failure is due to events outside our reasonable control including but not limited to acts of God, natural disasters, war, terrorism, strikes, pandemics, government restrictions, or failure of telecommunications networks or utilities ("Force Majeure").
9.10 You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages or expenses (including legal fees) arising out of your breach of these Conditions, including any misrepresentation in your advert.
10. How We Handle Your Data
10.1 We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2002.
10.2 By placing an advert, you consent to the processing of your personal data in accordance with our Privacy Policy, including for fraud detection, service provision, customer support, marketing (if opted in), and compliance with legal obligations.
10.3 You have the following rights as a data subject:
10.4 We will retain your personal data for only as long as is necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Retention periods are outlined in our Privacy Policy.
10.5 If your data is transferred or stored outside of the UK, we will ensure appropriate safeguards are in place as required under the UK GDPR.
10.6 Contact anonymization (e.g., Protect My Number, masked emails) may be automatically applied for user safety and compliance.
11. How to Contact Us
CarVendors Ltd
Registered Company No. 16467382
Email: info@carvendors.co.uk
Customer Support Hours: 9:00 am – 6:00 pm GMT (Mondays – Saturdays)
If we contact you, we may do so by email or by post to the address you provided. It is your responsibility to ensure that your contact information is accurate and up to date.
12. GENERAL
12.1 We may transfer our rights or obligations under these Conditions to another organisation. You will be notified in such an event. This transfer will not affect your rights or our obligations.
12.2 Each clause operates independently. If any part of these Conditions is held to be unenforceable by a court, the remaining clauses will remain in full force.
12.3 If we delay enforcing any part of these Conditions, this does not constitute a waiver of our right to enforce that or any other part at a later time.
12.4 These Conditions represent the entire agreement between you and CarVendors relating to our services and supersede all previous agreements.
12.5 These Conditions are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising in connection with these Conditions.
13. Business Sellers
13.1 If you are acting in the course of business or trade, you must clearly state this within your advert. It is a criminal offence under the Consumer Protection from Unfair Trading Regulations 2008 to misrepresent a business sale as a private sale.
13.2 Traders are subject to additional legal obligations, including clear disclosure of identity, accurate descriptions of goods, and consumers’ statutory rights. These obligations are enforceable by the Advertising Standards Authority, local Trading Standards offices, and other regulators.
13.3 We reserve the right to remove or amend any advert we believe to have been submitted by a trader posing as a private seller. In such cases, you will not be entitled to a refund and may be reported to the appropriate authority.
13.4 For trade advertising packages, please contact us directly or refer to our trade portal.